DUE TO CORONAVIRUS WE HAVE CHANGED OUR APPOINTMENT SYSTEM TO ENSURE WE ARE MEETING COVID SECURE REQUIREMENTS.
If you need advice or treatment from a GP and you have internet access we are advising you to use eConsult which can be found on the Home Page of this Website. Patients can detail all their symptoms and questions. This is read by a doctor in the practice within 36 working hrs. The doctor will then decide if you need to come into the surgery for an examination, deal with your issue over the telephone or provide some other course of action. Once you have submitted your eConsult the practice will contact you either by phone or text message. Please ensure your provide up to date mobile/home numbers. Please see Practice News for more details.
For patients without internet access our staff can help you submit an eConsult on your behalf, but this cannot be done until the afternoon, due to workload.
If the doctors require you to attend surgery to be examined you MUST wear a face covering to enter the building.
We offer routine appointments on a Saturday morning. These appointments can be booked up to two weeks in advance and we cannot accommodate walk-in patients or emergencies during these clinics.
If you have a smart phone you can receive text reminders from the above app, and can also make and cancel appointments. Please download the app from www.mygp/io/ood Please ensure we have your current mobile number in order for you to receive text reminders.
EMIS Patient Access is the facility to book and cancel appointments online. You can also order medication if you are on long-term ‘repeat’ prescriptions. Please ask at reception for registration details, for which you need two forms of acceptable identification.
To use EMIS Patient Access you will need a Practice ID number and Access ID number which is obtained from the practice, and, in conjunction with a password, will be unique to you.
You need to call in to reception to pick up a registration form.
Click here to access EMIS Patient Access.